Unburden Your Team.Increase Revenue.Deliver Exceptional Care.
Audia Takes Care of All Your Phone Calls 24/7
Fully customized to your medical practice.
Appointment Scheduling
Audia schedules an appointment for an existing client.
Tom calls to schedule an appointment for headaches. Audia efficiently books him for Thursday at 3 PM and offers text confirmation and pre-visit instructions.
General Inquiries
Audia handles common practice questions with quick & accurate responses.
A patient asks about services, insurance coverage, and office hours. Audia provides comprehensive information about family medicine services and Blue Shield acceptance.
Prior Authorization
Audia handles complex insurance prior authorization calls.
Audia navigates a challenging prior authorization for an MRI scan, using medical guidelines to successfully secure approval from a resistant insurance representative.
Audia Automates Daily Phone Tasks & Reduces Busy Work
Free your staff to focus on in-person care.
Practice Standard Plan
24/7 Multi-Call Handling
Concurrently handle multiple patient phone calls 24/7 with no hold times (after hours & holidays included).
Smart Appointment Management
Handle calls for appointments (booking, rescheduling, cancellations) without staff involvement.
General Inquiry Support
Instantly answer questions about general inquiries (insurance questions, services provided, business hours, providers, parking, etc.)
Cancellation Backfill Automation
Detect cancellations and contact waitlisted patients to refill slots and protect revenue.
Outbound Reminders
Send outbound call reminders for appointments, prescriptions, and follow-ups to cut down on no-shows.
Multi-Language Support
Communicate with patients in their language of choice, with automatic language detection.
Staff Call Handoff
Ability to hand off calls to staff when necessary.
Call Transcripts & Scheduler Integration
Provide full transcripts of every call, including actions taken, and integrate with your current scheduling system.
HIPAA Compliance
Fully HIPAA-compliant with careful handling of PHI.
Practice Pro Plan
Prior Authorization Automation
Gather and submit necessary info to insurers; make outbound calls as a prior auth specialist to obtain prior auth approvals using knowledge bases on insurance providers, reducing delays and paperwork burden on your staff.
Referral Outreach
Automatically contact referred patients and help them schedule quickly, so no opportunity is missed.
Automated Billing Calls
Automatically collect payments over the phone, improving cash flow and reducing missed payments.
Prescription Refill Requests
Process routine refill requests end-to-end by accepting/making calls from/to patients and sending them to providers for approval, saving staff time, improving patient compliance, and reducing errors.
Post-Visit Patient Check-ins
Check in with patients to assess recovery and satisfaction, improving care quality, and patient retention.
Dedicated Account Manager
A single point of contact who knows your clinic's operations and ensures you get the most out of Audia.
Benefits of Audia
Transform your practice operations and patient experience with AI-powered communication.
Increase Revenue
Fill cancellations, reduce no-shows, and maximize provider schedules for up to 15% more billable appointments.
Save Staff Time
Reduce phone burden by up to 70%, allowing your team to focus on in-office patient care instead of answering calls.
Improve Patient Experience
No more hold times or voicemails. Patients get immediate responses 24/7, boosting satisfaction and retention.
AI That Feels Human
Audia's natural voice and conversational intelligence makes patients feel heard and understood.
Schedule Your Personalized Demo
If you're interested in booking a demo or learning more, please fill out the form below and we'll get back to you as soon as possible.